Certificate in Business Communications

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INTRODUCTION

Workplace ethics are rules and procedures that should be carried out to maintain a professional company culture.  A good ethical culture enables the formation of better and more trusting relationships with all the stakeholders by providing a better service, in both the public and private sectors.

PURPOSE OF THE COURSE

To enable employees to understand and apply ethical standards to their own work roles and to identify breaches of ethical standards in the workplace.

ENTRY REQUIREMENTS

  • Communication NQF2

  • Mathematical Literacy NQF2

BY THE END OF THIS WORKSHOP, YOU WILL BE ABLE TO :

  1. Explain the core ethical values and standards which apply to the workplace.

  2. Outline ethical values and standards contained in legislation and codes which have relevance to the conduct of employees.

  3. Describe areas of ethical conflict in the workplace .

  4. Explain the importance of ethical values and standards in relation to the public sector. 

INTRODUCTION

Top-performing organizations place a high value on effective business communications.  It is associated with a wide range of benefits, including higher profitability of organizations.  It improves employee engagement, enable the sharing of visions and goals, it’s a way of making employees feel valued and it contributes to a company’s reputation and growth.

PURPOSE OF THE COURSE

To enable students to ready themselves for career advancement, management and administration specialisations, by understanding how to apply communication principles, strategies and processes.

ENTRY REQUIREMENTS

  • Communication NQF3

BY THE END OF THIS COURSE, YOU WILL BE ABLE TO :

  1. Explain communication processes and the role of the leader in this process.

  2. Identify and utilizing communication tools and strategies.

  3. Utilise information technology to enhance communications.

  4. Develop strategies to overcome barriers to communication.

  5. Apply the theories, principles and models of communication to a leadership role within a specific context.

  6. Apply the principles of effective communications in media relations. 

COURSE LEVEL  :  NQF 4

COURSE CREDITS  :  6

COURSE DURATION  :  2 SESSIONS

COURSE CODE  :  CBC011/4